Welcome to Convert to Close. These Terms & Conditions (“Terms”) govern your use of our website, content, and services. By accessing or using our website or working with us, you agree to these Terms.

If you do not agree with these Terms, please do not use our website or services.

Note: This document is a general template and does not replace legal advice. Please have a qualified legal professional review and customize it for your business and jurisdiction.

1. Who we are

Convert to Close (“Convert to Close”, “we”, “us”, or “our”) provides sales strategy, consulting, coaching, and related services to businesses.

• Website: www.converttoclose.com

• Contact email: info@converttoclose.com

2. Use of our website

You agree to use our website and content only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit their use of the site.

You must not:

• Use the site in any way that could damage, disable, or overburden it

• Attempt to gain unauthorised access to any part of the site, server, or network

• Use the site to transmit any harmful code, spam, or unsolicited messages

We may suspend or block access to the website if we believe you have breached these Terms.

3. Services and information

We provide information, resources, and services related to sales, marketing, and business growth.

We do our best to keep all information accurate and up to date, but we do not guarantee that:

• The website will always be available or error-free

• All information is complete, current, or suitable for your specific situation

Any decisions you make based on our content or services are your responsibility.

4. No guarantees of results or income

Our services, content, case studies, and examples are designed to help you improve your systems and results. However:

• We do not guarantee any specific revenue, profit, number of clients, or other results.

• Past results do not guarantee future results.

• Your outcomes depend on many factors, including your offer, pricing, market, implementation, team, and external conditions.

By using our website or services, you agree that Convert to Close is not responsible for your business performance, decisions, or outcomes.

5. Eligibility

By using our website or services, you confirm that:

• You are at least the age of majority in your jurisdiction

• You are using the site for business or professional purposes, not as a consumer

• You have the authority to agree to these Terms on behalf of yourself or your organisation

6. Payments, refunds, and cancellations

For any paid services (e.g., programmes, consulting, retainers, or done-for-you services):

• Fees, payment terms, and any refund or cancellation policies will be clearly explained in your proposal, invoice, checkout page, or client agreement.

• Where a separate written agreement exists, that agreement will govern if there is any conflict with these Terms regarding payments and refunds.

Unless otherwise stated in writing:

• All fees are non-refundable once the service has started, except where required by law.

7. Your responsibilities as a client

If you become a client, you agree to:

• Provide accurate and complete information needed for us to deliver the service

• Respond to messages and provide approvals or feedback within reasonable timeframes

• Honour your payment terms and deadlines

• Ensure that your marketing practices comply with applicable laws and regulations (e.g., advertising rules, email/SMS consent, privacy laws in your jurisdiction)

We are not responsible for delays or reduced results caused by your failure to provide required information, access, or approvals.

8. Intellectual property

8.1 Our content

Unless otherwise stated, Convert to Close owns or licences all content on the website and in our materials, including:

• Text, graphics, images, and designs

• Videos, trainings, and course materials

• Frameworks, methodologies, and tools

You are granted a limited, non-exclusive, non-transferable licence to access and use this content for your own internal business purposes only.

You must not:

• Copy, reproduce, modify, distribute, or publicly display our content without written permission

• Resell, license, or share our paid content with others outside your organisation unless allowed by your agreement

8.2 Your content

If you provide us with content (e.g., logos, copy, data, testimonials), you confirm that:

• You have the rights and permissions to use and share that content

• Your content does not infringe on the rights of any third party

You grant us a limited licence to use your content only as needed to deliver the services.

9. Testimonials and case studies

With your consent, we may use anonymised or named results, feedback, or testimonials in our marketing. This may include:

• Quotes or written feedback

• Metrics or outcomes achieved

• Logos or business names (where agreed)

You can withdraw this permission at any time for future use by contacting us, but this will not require us to remove already-published materials unless agreed otherwise.

10. Third-party tools and links

Our website or services may suggest, integrate with, or link to third-party:

• Tools and software (e.g., CRMs, email platforms, booking tools)

• Websites and resources

• Payment processors

We do not control these third parties and are not responsible for:

• Their content

• Their privacy practices

• Any loss or damage arising from your use of them

Please review the terms and privacy policies of any third-party services you choose to use.

11. Limitation of liability

To the fullest extent permitted by law:

• Convert to Close will not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, revenue, data, or business opportunities, arising from your use of our website or services.

• Our total liability for any claim related to our website or services will be limited to the amount you have paid us for the relevant service in the 3 months before the claim arose (or a reasonable cap you choose).

Nothing in these Terms limits any rights you may have that cannot be limited by law.

12. Indemnity

You agree to indemnify and hold harmless Convert to Close from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of:

• Your use of the website or services

• Your breach of these Terms

• Your violation of any law or third-party rights

13. Confidentiality

If you become a client, both parties agree to keep each other’s confidential information private, including:

• Business strategies, processes, and internal documents

• Login details or backstage access (where provided)

• Non-public financial or performance data

Confidential information does not include information that:

• Is or becomes publicly available through no fault of the receiving party

• Was already known to the receiving party before disclosure

• Is required to be disclosed by law or legal process

14. Termination

We may suspend or terminate your access to the website or services if you:

• Breach these Terms

• Fail to pay fees when due

• Act in a way that is abusive, fraudulent, or harmful to our team, clients, or reputation

On termination:

• Your right to use the services will stop

• Any fees owed remain payable

• Any rights and obligations that by their nature should survive termination (e.g., confidentiality, IP, limitation of liability) will continue to apply

15. Governing law

These Terms are governed by the laws of New York, USA, without regard to conflict of law principles.

Any disputes will be subject to the exclusive jurisdiction of the courts of New York, USA, unless otherwise required by law.

16. Changes to these Terms

We may update these Terms from time to time. When we do, we will change the “Last updated” date at the top of this page.

If you continue to use our website or services after changes are posted, you are agreeing to the updated Terms.

17. Contact us

If you have any questions about these Terms & Conditions, please contact:

Convert to Close
Email: info@converttoclose.com
Website: www.converttoclose.com