Convert to Close (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website and services.

By using our website or submitting your information, you agree to this Privacy Policy.

1. Who we are & how to contact us

Convert to Close helps businesses improve their sales systems and revenue growth.

If you have questions about this Privacy Policy, contact us at:
Email: info@converttoclose.com
Website: www.converttoclose.com

2. Information we collect

We collect information in three main ways:

2.1 Information you give us

For example, when you:

• Fill out a form

• Book a call

• Download a resource

• Become a client

You might share:

• Name

• Email address

• Phone number

• Business name

• Role / niche

• Any message or details you type into our forms

If you purchase services, payment details are handled by our payment provider (for example, Stripe or PayPal). We don’t store your full card details.

2.2 Information collected automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type and device type

• Pages visited and time spent on them

• Links you click and how you navigate the site

This is usually collected through cookies and similar tracking tools.

2.3 Information from third parties

We may receive limited information from:

• Analytics tools (e.g., website stats)

• Payment processors (e.g., payment confirmations)

• Lead or advertising platforms (if you opted in there)

3. How we use your information

We use your information to:

• Respond to you – answer enquiries, book calls, send resources, or follow up.

• Provide services – deliver the programmes, consulting, or support you’ve signed up for.

• Improve our website and offers – understand what content is useful and where to improve.

• Send updates and marketing (when allowed) – emails about content, offers, events, and services you might be interested in.

• Meet legal and security needs – prevent fraud, resolve disputes, and comply with the law.

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link or contacting us.

4. Cookies & tracking

We use cookies and similar tools to:

• Keep the website working properly

• Remember some of your preferences

• See how visitors use the site

• Support advertising and analytics

You can usually control cookies in your browser settings. Some parts of the site may not work properly if you disable certain cookies.

5. When we share your information

We do not sell your personal information.

We may share it with:

• Service providers – such as website hosts, email tools, CRMs, analytics tools, and payment processors who help us run our business.

• Professional advisers – such as lawyers or accountants, when needed.

• If required by law – if we need to share information to comply with legal requests or protect our rights.

• Business changes – if we ever sell or reorganise part of the business, some information may be transferred as part of that process.

These third parties are only allowed to use your information to provide services to us, not for their own marketing.

6. How long we keep your information

We keep your information only as long as we need it to:

• Provide services to you

• Run our business

• Meet legal, tax, and accounting requirements

When we no longer need it, we will delete or anonymise it where reasonably possible.

7. Your rights & choices

Depending on where you live, you may have rights such as:

• Access – ask what information we have about you.

• Correction – ask us to fix inaccurate information.

• Deletion – ask us to delete your information (unless we must keep it for legal reasons).

• Opt-out of marketing – unsubscribe from marketing emails at any time.

To use any of these rights, email us at [your contact email] and we’ll do our best to help, subject to legal requirements.

8. Security

We take reasonable steps to protect your information from unauthorised access, use, or disclosure.

However, no method of online transmission or storage is completely secure. While we do our best, we cannot guarantee absolute security.

9. Third-party links

Our website may link to other websites or tools that we don’t control. We’re not responsible for their content or privacy practices.

We recommend reading the privacy policy of any third-party site you visit.

10. Children’s privacy

Our website and services are not designed for children under 13, and we don’t knowingly collect information from them. If you believe a child has provided us with personal information, please contact us so we can delete it if required.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we’ll change the “Last updated” date at the top.

Your continued use of our website or services after changes are posted means you accept the updated policy.